3.7 — Maintenance

Maintenance (MA) Policy

Establishes requirements for performing timely maintenance on OCSI organizational systems — covering 6 controls per NIST SP 800-171 Rev 2.

Family: 3.7 — MAControls: 6Owner: Kit E. Floyd, Jr.Last Review: April 3, 2026
SELF-ASSESSMENT

Control statuses below reflect an internal self-assessment prepared with AI assistance. Statuses marked "Implemented" may be organizational claims without verifiable evidence. See POA&M for known gaps.

Policy Statement

OCSI shall perform maintenance on organizational systems in a timely manner. All maintenance activities, tools, and personnel shall be controlled, monitored, and documented. Nonlocal maintenance shall be approved, monitored, and controlled.

Control Implementation
ControlRequirementImplementationStatus
3.7.1Perform maintenance on organizational systemsSystem maintenance performed through scheduled deployments. GoDaddy hosting infrastructure maintained by provider per SLA. Application-level maintenance (updates, patches, dependency updates) performed by authorized personnel and tracked via deployment logs. Implemented
3.7.2Provide controls on the tools, techniques, mechanisms, and personnel used to conduct system maintenanceDeployment restricted to authorized personnel using deploy-godaddy.cjs script. FTP credentials stored in environment variables, not in source code. external MSSP provides maintenance guidance during quarterly reviews. Implemented
3.7.3Ensure equipment removed for off-site maintenance is sanitized of any CUIOCSI utilizes cloud-hosted web application — no physical equipment contains CUI data. All CUI data resides in browser localStorage on authorized devices. Device decommissioning procedures include browser data clearing. Implemented
3.7.4Check media containing diagnostic and test programs for malicious code before the media are used in organizational systemsAll deployment files reviewed for malicious code prior to upload. Node.js dependencies audited using npm audit. No diagnostic media connected to production servers — all maintenance performed via secure FTP. Implemented
3.7.5Require multifactor authentication to establish nonlocal maintenance sessions via external network connections and terminate such connections when nonlocal maintenance is completeNOT IMPLEMENTED. GoDaddy cPanel does not have MFA enforcement verified. FTP sessions do not use MFA. Command Center has no MFA capability. Remote maintenance connections lack multi-factor authentication. Not Implemented
3.7.6Supervise the maintenance activities of maintenance personnel without required access authorizationNOT VERIFIED. No external MSSP is currently engaged. NDA claims are unsubstantiated. Organizational policy states external maintenance must be supervised, but this has not been tested or documented. Not Verified
Maintenance Schedule
ActivityFrequencyResponsible
Dependency audit (npm audit)Before each deploymentDeveloper
Security header verificationMonthlySecurity Officer
CDN dependency reviewQuarterlySecurity Officer
external MSSP security assessmentQuarterly (planned)external MSSP (not yet engaged)
Hosting provider SLA reviewAnnuallyPresident
Review Schedule: Maintenance policy reviewed semi-annually. Maintenance logs reviewed quarterly by Security Officer.